Meet the people behind your billing

BilNow is led by CEO Shahzaib Rehman and a small leadership team that stays close to every client account. Headquartered in New York, with a second office in Fredericksburg, Virginia.

Shahzaib Rehman, Chief Executive Officer of BilNow

Shahzaib Rehman

Chief Executive Officer
“We have seen practices deliver excellent care and still lose money to denied, late and forgotten claims. We built BilNow to fix that, without locking practices into long contracts or hiding fees.”
Read the CEO’s message →
Faisal Rehman, Chief Operating Officer at BilNow

Faisal Rehman

Chief Operating Officer5 years as COO

Leads BilNow’s operations, client relationships and growth, and is the escalation point for every client account. View profile

Harris Mahmood, Director of RCM and Credentialing Operations at BilNow

Harris Mahmood

Director of RCM and Credentialing Operations10+ years in billing, RCM & credentialing · HIPAA-trained

Oversees every part of his clients’ revenue cycle and credentialing — billing, AR, denials, credentialing, reporting and day-to-day operations.

Full profile →
Tanzeel A., GM Operations at BilNow

Tanzeel A.

GM Operations20+ years in billing and RCM

Leads revenue cycle strategy and brings two decades of coding, auditing and practice management experience to client growth.

Syed Ali Baqir, Growth Manager at BilNow

Syed Ali Baqir

Growth ManagerClient onboarding & partnerships

Runs client onboarding, partner relationships and client feedback, so every new practice starts with a clear plan.

50+specialties billed by our trained billers and coders
HIPAAtrained staff
1named point of contact for every practice

The team that works your claims

Behind the leadership team is a group of trained billers, coders, AR and credentialing specialists who work inside each client’s EHR every business day. Every one of them is HIPAA-trained, and every practice gets one named point of contact who knows its payers and its numbers. See what that looks like in our case studies.

How we work with your practice

1. Free reviewWe look at your AR, denials and payer mix and show you what we would fix first.
2. OnboardingWe sign a business associate agreement and get access to your EHR and clearinghouse. Your team keeps its current system.
3. Daily billingClaims are scrubbed and sent, payments posted and denials worked every business day.
4. Monthly reportCollections, denials by payer and AR, reviewed with your named point of contact.

BilNow was founded in 2017. Today we bill for 300+ providers across 50+ specialties, inside 100+ EHRs, for 2.7% of collections, with no setup fee and no long-term contract.

Talk to the team about your practice.Get a free billing review

Updated September 2026.

Who works on your account

Every practice gets a named team, not a rotating queue. It is led by one named point of contact who knows your payers, your providers and your numbers.

Named point of contactYour single contact for questions, reports and escalations. Reviews your collections, denials and A/R with you every month.
BillersVerify eligibility, submit and track claims, post payments, and work denials and A/R every business day.
Experienced codersAssigned by specialty, coding ICD-10-CM, CPT and HCPCS with modifier review.
Credentialing specialistsPayer enrollment, CAQH, Medicare, Medicaid and commercial applications, and recredentialing.

Our standards

  • Every team member is HIPAA-trained, and we sign a business associate agreement before we get access to your EHR.
  • We work inside your existing EHR and clearinghouse. We bill in 100+ systems, so there is no migration.
  • A 98% first-pass claim rate and a denial rate under 5%, reported to you by payer.
  • 2.7% of collections, with no setup fee and no long-term contract.

Where we are

Our headquarters is at 430 5th Avenue, New York, NY 10018, and our second office is in Fredericksburg, Virginia. We bill for practices across the US.

Questions about the team

Can I meet my team before signing?

Yes. Book a demo and you meet the billing manager who would run your account, and see our billing workflow.

Who do I contact when something goes wrong?

Your named point of contact. Faisal Rehman, our Chief Operating Officer, is the escalation point for every client account.

How is my patient data protected?

Every team member is HIPAA-trained, and we sign a business associate agreement before we get access to your EHR and clearinghouse.

What if my specialty is unusual?

We bill for 50+ specialties and assign coders who know yours. If you don’t see your specialty listed, ask us.

Meet your billing team